Repairs & Defect Rectification
Work through a defect list, condition report or repair request one item at a time. Everything gets sorted, photographed and sent back to you, so you can sign it off without driving out to check.
The short answer
PM Squad provides repairs & defect rectification across Western Sydney and the lower Blue Mountains, from a base in Glenmore Park. Work through a defect list, condition report or repair request one item at a time. Everything gets sorted, photographed and sent back to you, so you can sign it off without driving out to check.
- 33 suburbs across Western Sydney & the Blue Mountains
- Prompt replies. Itemised quotes
- Scoped directly from your defect schedule or condition report
- Line-by-line pricing so an owner can approve or cut individually
- Related repairs grouped into visits where the scope and access allow
- Each item photographed as it's closed out
Public liability insured, ABN registered. Request an itemised quote. Call 0494 301 215 or request a quote online.
Defect lists have a habit of sitting there. A strata report identifies twenty items, a tenant lodges a repair request, an owner rings asking what's happening. Closing each one out separately means a call-out per item, a quote per item, and someone chasing all of it. Which is how a twenty-item list is still a fourteen-item list six months later.
Send us the list as it is. We scope and price every line, work through them in one go, and photograph each item as it's completed. What comes back is a report set out against your original list with each item closed out. Forward it to an owner, drop it on a file, table it at a committee meeting — it doesn't need rewriting first.
The money in this is in batching. A tradesman's first hour on site costs the same whether he fixes one thing or nine. Nine separate call-outs for nine small items is the most expensive way to maintain a property and it's how most of them get maintained.
What's included
The items that come up most
Across strata reports, tenant repair requests and condition reports, the same faults turn up over and over.
- Doors — not latching, dropped on the hinges, swollen and sticking, damaged jambs, missing or broken hardware, sliding doors off their track
- Walls and ceilings — patching, cracked cornice, water staining, poor previous repairs that need cutting out rather than covering
- Windows — winders that don't wind, sashes that won't stay up, perished seals, fly screens torn or missing, tracks packed with grit
- Wet areas — perished silicone, loose or drummy tiles, mouldy grout, towel rails and toilet roll holders pulled out of the wall
- Kitchens — cupboard doors out of alignment, broken hinges, drawer runners, kick boards, splashback silicone
- Fencing and gates — sagging gates, latches that don't catch, broken palings, posts that have moved
- Exterior — loose balustrade, cracked or lifted paving, damaged fascia, leaking taps and gutters running the wrong way
- Safety items — handrails that move, steps that have gone soft, trip hazards, and the ones that turn into a liability conversation if they're left
Strata and committee work
Common property defects have a different problem attached to them, which is that the work often can't be approved until it's been costed, and can't be costed until someone's been out to look at twenty items across four buildings.
We walk the site, price the schedule line by line, and give you a document a committee can actually vote on. Where an item sits on the boundary between common property and lot owner responsibility we'll say which side we think it falls on, though the by-laws and the strata manager settle it, not us.
On site we work around residents and access. Where a job affects a driveway, a lift lobby or a car park, we'll schedule it around the times that cause the least grief and give you notice text you can circulate. Contractor insurance certificates go over before we start, without you having to ask twice.
Repeat defects
Some items come back onto the list every year, and patching them again is money spent on the same problem. A gate that keeps dropping usually has a post that's moved rather than a hinge that's worn. A wall that keeps staining has water getting in from somewhere upstream. Tiles that keep going drummy have a substrate problem underneath them.
Where we can see the cause we'll tell you, along with what it'd cost to deal with it properly versus patching it again. Sometimes patching is the right answer, especially where a building is going into a bigger works program in a year or two. But you should get to make that call knowing what you're choosing between.
Who books this
Common questions
Do you handle items that need a licensed trade?
We identify them in the scope and either coordinate a licensed trade or hand the item back to you, whichever you prefer. Electrical, plumbing, gas and structural work goes to someone licensed. We don't do it ourselves and we won't quote as if we do.
Can you report against our own format?
Yes. Send the format you use and we'll report back in it, so nothing needs re-entering at your end.
How many items before it's worth calling?
There's no minimum, but the value goes up sharply past three or four. If you've got one small item and nothing else, batching it with the next lot usually costs you less than a call-out for it on its own, and we'll tell you that rather than take the booking.
Can you quote from photos instead of a site visit?
Often, yes, and it saves everyone a step. Clear photos plus a wide shot of each item, and we can price most things within a fair range. Anything where the cause isn't visible in a photo we'll flag as needing a look before we commit to a number.
What if you open something up and it's worse than the list said?
We stop and ring you before spending your money. You get a photo of what we've found and a revised number for that item, and you decide. Nobody likes a variation, but everybody prefers it to an invoice with a surprise on it.
Repairs & Defects by suburb
Find service information for your suburb.
Public liability insured and ABN registered (72 995 846 975). Certificates available on request. Where a job requires a licensed trade — electrical, plumbing, gas or structural — we identify it up front and refer it rather than attempting it ourselves.
From quote to completion
Here's the part people stick around for — you always know what's happening, what it costs, and what got done.
You'll know the price before we start
We look at the job and send back a quote with a price against each thing. Nothing turns up on the invoice that wasn't on the quote, so there's nothing awkward to explain to an owner later.
Photos when it's done
Before and after shots land in your inbox on completion. Forward them straight to the owner — you won't have to chase us for an update.
Send us your list as it is
Repair request, condition report, defect list, whatever you've already got. We work through it and report back the same way, so you're not re-typing anything.
One person, one invoice
Combine repairs and maintenance in one booking, with one point of contact and an itemised invoice.
Let's Talk About Your Portfolio
Send your defect list or condition report, including any target dates. We'll review the scope and let you know the next steps.