Strata Managers
Strata Maintenance & Defect Rectification
Written scopes and job records that stand up at the AGM.
Written scopes and job records that stand up at the AGM.
Strata work lives or dies on documentation. A committee approves a spend, and eighteen months later somebody wants to know exactly what was done, when, and whether it fixed the thing it was supposed to fix. If the answer is a one-line invoice, that's a difficult meeting.
We work from the defect schedule or maintenance report you already have. Each item gets scoped and priced individually, closed out, and photographed. What comes back is structured against your original list — a document you can attach to the file, circulate to the committee, or table at the AGM without rewriting a word of it.
Twenty items get identified. Fourteen get done. The remaining six roll into next year's report because nobody tracked which was which.
The committee approved the works. Whether the works actually resolved the issue is a separate question, and usually an undocumented one.
The big-ticket remediation attracts quotes. The twelve minor items around it sit unresolved because no one will mobilise for them.
Work in common areas has to happen around residents, parking, and access. Contractors who don't plan for that create complaints instead of solving them.
We scope and price each defect individually, so the committee can approve, defer or decline items without re-quoting the whole list.
Each item photographed before and after. If it's questioned in twelve months, the record already exists.
Mowing, garden beds, common concrete and gutters on a recurring cycle, so upkeep is a budget line rather than a series of reactive decisions.
We work in with access arrangements, parking and quiet hours. Fewer complaints landing on your desk is part of the service.
In the order they're usually needed.
Yes. Send us the schedule or template you use and we report back in it, so nothing needs re-entering and the committee sees a familiar document.
We identify them clearly at scope stage. Electrical, plumbing, gas, waterproofing and structural work go to appropriately licensed trades — we'll either coordinate that or hand the item back to you. We don't take work we shouldn't be doing.
We hold public liability insurance and are ABN registered. Certificates are available for your contractor register on request.
That's usually the most economical way to do it. Batching minor items into a single mobilisation is materially cheaper than separate call-outs, and it means the list actually closes.
Yes — a completion report structured against the original defect list, with dated before-and-after photographs for each item. It's designed to be circulated without editing.
If you are in the area, we will come to you — on time, every time.
Send through a defect list, a condition report, or just the properties you're struggling to get covered. We'll come back with an itemised scope within 24 hours.