Real Estate Agencies
Property Maintenance for Real Estate Agencies
Photo-documented jobs you can forward straight to the owner.
Photo-documented jobs you can forward straight to the owner.
Property managers don't have a maintenance problem. They have a coordination problem. The work itself is rarely complicated — it's chasing three trades for quotes, explaining a $340 invoice to an owner who wasn't told about it, and finding out on the day of the final inspection that the gate still doesn't latch.
We built the way we work around removing that. You send us a repair request, a condition report or a routine inspection list in whatever format you already use. We come back with an itemised scope and price. You approve it — or delete the lines the owner won't wear — and we do the work. On completion you get a photo report you can forward without writing anything.
A vacating property needs a fence panel, a patch, a garden tidy and a driveway wash. That's four quotes, four bookings, four invoices, and four opportunities for something to slip past the re-letting date.
The work got done, but there's nothing to show for it beyond a line on a statement. When the owner queries the spend, you're the one reconstructing what happened from memory.
The jobs that actually generate tenant complaints are the small ones. They're also the ones tradespeople decline, because a $180 job isn't worth the travel to them.
By the time three quotes come back, the property has been vacant another week. Vacancy costs the owner more than the difference between the quotes.
Repair request, routine inspection report, exit condition report — whatever your system produces. We don't ask you to re-enter anything into our format.
Line by line with a price against each. Forward it straight to the owner. They can approve some items and decline others without a new quote.
Before and after on every item. This is the document that ends owner queries before they start, and it lands in your inbox without you asking.
Multi-trade small works handled as a single job. You call one person, and that person answers.
In the order they're usually needed.
Yes to both. Certificates are available on request for your contractor file. Be aware there is no handyman licence in NSW — contractors advertising as 'licensed handymen' are describing a credential that doesn't exist. Where a job genuinely requires a licensed trade, we flag it in the scope rather than doing it ourselves.
Yes, and we'll tell you honestly at quote stage whether the deadline is achievable. We'd rather decline than commit to a date and cost the owner another week of vacancy.
If you'd like us to. We can coordinate access with the tenant and keep you copied, or work entirely through your office — whichever fits your process.
Both. Agencies typically start with a few properties and move to a recurring schedule once the reporting proves itself. Regular clients get priority when something urgent comes up.
Itemised, per job. Where you have several items at one property we batch them into a single visit, which is almost always cheaper than separate call-outs — and that saving goes to the owner, not to us.
If you are in the area, we will come to you — on time, every time.
Send through a defect list, a condition report, or just the properties you're struggling to get covered. We'll come back with an itemised scope within 24 hours.