Property Maintenance for Real Estate Agencies
Send us the list, get back photos you can forward to the owner.
Property managers don't have a maintenance problem. They have a coordination problem. The work itself is rarely complicated. It's chasing three trades for quotes, explaining a $340 invoice to an owner who wasn't told about it, and finding out on the day of the final inspection that the gate still doesn't latch.
We built the way we work around removing that. You send us a repair request, a condition report or a routine inspection list in whatever format you already use. We come back with an itemised scope and price. You approve it, or delete the lines the owner won't wear, and we do the work. On completion you get a photo report you can forward without writing anything.
What usually goes wrong
Four trades for one small job
A vacating property needs a fence panel, a patch, a garden tidy and a driveway wash. That's four quotes, four bookings, four invoices, and four opportunities for something to slip past the deadline to get it leased again.
No paper trail when the owner asks
The work got done, but there's nothing to show for it beyond a line on a statement. When the owner queries the spend, you're the one reconstructing what happened from memory.
Small jobs nobody wants
The jobs that actually generate tenant complaints are the small ones. They're also the ones tradespeople decline, because a $180 job isn't worth the travel to them.
Quotes that arrive too late to matter
By the time three quotes come back, the property has been vacant another week. Vacancy costs the owner more than the difference between the quotes.
How we work with agencies
Send the list as-is
Repair request, routine inspection report, exit condition report — whatever your system produces. We don't ask you to re-enter anything into our format.
An itemised scope for your review
Line by line with a price against each. Forward it straight to the owner. They can approve some items and decline others without a new quote.
Photo report on completion
Before and after on every item. This is the document that ends owner queries before they start, and it lands in your inbox without you asking.
One number, one invoice
Multi-trade small works handled as a single job. You call one person, and that person answers.
Services real estate agencies book most
In the order they're usually needed.
Questions we get from real estate agencies
Do you have public liability insurance and an ABN?
Yes to both. Certificates are available on request for your contractor file. Be aware there is no handyman licence in NSW — contractors advertising as 'licensed handymen' are describing a credential that doesn't exist. Where a job requires a licensed trade, we flag it in the scope rather than doing it ourselves.
Can you work to a leasing deadline?
Yes, and we'll tell you honestly at quote stage whether the deadline is achievable. We'd rather decline than commit to a date and cost the owner another week of vacancy.
Will you deal with tenants directly?
If you'd like us to. We can coordinate access with the tenant and keep you copied, or work entirely through your office, whichever fits your process.
Do you take on portfolios or just individual properties?
Both. Agencies typically start with a few properties and move to a recurring schedule once the reporting proves itself. Regular clients get priority when something urgent comes up.
How do you price small jobs?
Itemised, per job. Where you have several items at one property we batch them into a single visit, which is almost always cheaper than separate call-outs, and that saving goes to the owner rather than to us.
Where we work
All across Western Sydney and the lower Blue Mountains. If you're anywhere nearby, odds are we already work in your area.
Let's Talk About Your Portfolio
Send your defect list or condition report, including any target dates. We'll review the scope and let you know the next steps.